supporting you - an overview

Seeking Business Computer Support Services in the Edinburgh area?

We understand your organisation's success rests on having effective and reliable IT. Grant McGregor can offer as little or as much support as you need. We can provide fully managed outsourced IT Support services (acting as your own IT Department) or we can perform one-off IT system upgrades and implementation projects.

We offer a full range of IT Services to suit the IT Support requirements of Edinburgh businesses and organisations.

Fully-managed outsourced IT Support so you can get on with running your Business

Let Grant McGregor become your entire IT team. Through sound planning and well-managed execution, we make your business objectives for IT a reality. Whether it be to get swifter response, to gain staff confidence in your systems, to improve the effectiveness of your IT or upgrade / migrate hardware or software, we have the technical skills AND the people skills to make your IT more effective.

Do you find yourself on your current IT supplier's bronze (or tarnished brass) service? You may have found that even their gold service turns out to be a poor substitute. If you would like to get great quality IT service that suits the size and shape of your business without blowing the budget then you've arrived at the right stop.

Find out more about our approach to supporting you with personal service from your own Technical Account Manager.

Find out more about our approach to supporting you to ensure your systems are actively managed and your users can keep working.

Find out more about our approach to supporting you, incident tracking, fast and secure remote support, and transparent reporting of helpdesk cases.

Find out more about our professional approach to supporting you with genuine 24x7 systems monitoring that checks the health and availability of your servers, alerts our helpdesk staff and provides summary reports through your own monitoring portal.

Find out more about our approach to supporting you is professional through the recording and tracking of all requests for support, alerts, change requests, etc. All of this data is reported to you transparently via your own client IT support portal.

Why choose us to support your IT servers and systems? Because we can help you to ensure that your systems remain productive for your staff and your business.

We will help you successfully navigate the procurement maze cost-effectively and recommend the right tried and tested IT products for your needs and your budget.

Our clients enjoy the real peace of mind that comes from knowing that that their critical data is backed up professionally using a rapid recovery process.

We provide hosted Microsoft Exchange email and SharePoint Portal services for a simple monthly fee, allowing you to focus on your core business.

We offer IT consultancy on the following:

• IT products or solutions
• Disaster Recovery planning
• IT Procurement
• IT Security Consultancy and Planning
• System Upgrade or Development
• Hosting Service advice
• Encryption Services
• Microsoft SharePoint portal creation and project management
• Software Migrations including Exchange 2010.

If you would like great quality IT service that suits the size and shape of your business, without blowing the budget, then you've arrived at the right stop.

Contact Us to discuss how we can provide Computer Support Services for your Edinburgh Business.