Fantastical Fact File
Give an example of some service you recently provided to a client that made them more than happy. More than usual…
I recently had a call from a user in a new client site that we’d just started working for. She had been experiencing a problem with her PC for some months but had just put up with it (the previous IT company in Edinburgh had said there was nothing they could do). I carefully coaxed the user to explain the issue and asked them the right questions which meant that I was able to narrow it down, quickly connect and fix the issue she’d been suffering – all within the space of an hour! For me, it’s a really great feeling when you complete a job for someone and they feel extremely happy and well looked after. Both of us were happy.
What’s your favourite film in the whole world and why?
My favourite film…that’s a hard one…but if I had to pick one it would have to be American Sniper. It just has a great story and I am such an avid lover of any kind of action film!
What makes you laugh heartily every time and why?
Anything really, I love all kinds of humour, dry, slapstick etc. My favourite comedians would have to be Eddie Murphy, Lee Evans and more recently Russell Howard.
If you had a whole week out to do something you really wanted and were given £1000 gratis to do it, what would you do and why?
I would love to climb Kilimanjaro! I love all outward bounds activities, especially if it challenges me physically and mentally.
Tell us something that you personally aim to achieve inside the next 5 years.
I am currently trying to save for a house, so I would like to think within the next 5 years I will have a house somewhere in Edinburgh.
Give us one reason that you wanted to work with GM…
The main reason I wanted to work with GM in Edinburgh is because they are very professional but a very people friendly IT company too! They offer a service to clients which is unique – I can’t think of a company which I’ve worked for, or know of, that does what they do.