Fast, reliable IT Support for modern businesses in Edinburgh

Your journey with us

Starts With People

Managed IT support designed around your people, your goals and your ways of working. Our proven service model ensures seamless onboarding, proactive monitoring and regular strategic reviews, so your systems stay secure, efficient and aligned with your organisation’s needs.

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We provide bespoke IT support
for organisations looking to

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Modernise outdated systems

and processes

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Strengthen their
cyber resilience

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Design scalable,
future-ready technology

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Our Core Services

At Grant McGregor, we’re a Managed Service Provider (MSP) based in Edinburgh City Centre. For the last 25 years, we've been helping organisations across the UK build secure, efficient and future-ready workplaces.

Our IT starts with support that's tailored to how your people work and security that protects every layer of your business without slowing you down.

From reliable IT support to strategic IT solutions and robust cyber protection, our core services deliver visibility, consistency and confidence where you need it most.

  • Discover support that empowers your goals.
  • Deploy security that never switches off.
  • Elevate your performance without adding complexity.
  • Partner with an IT service provider based in Edinburgh City Centre for quick access and personal support.
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IT Support Services

People Centric Support

  • Dedicated support team
  • System management and administration
  • Built-in monitoring, threat prevention and lifecycle management
  • Real-time KPI dashboards and customer experience portal
  • Business reviews
  • Strategic long-term planning

Enhanced Security Service

  • 24/7 real-time threat detection and response
  • Microsoft Encrypted Tunnel
  • Vulnerability scanning and remediation
  • Cyber Security Awareness training and phishing simulations
  • Encrypted Password Manager
  • Continuous Cyber Essentials compliancy, policies and audits

Success Stories

With Grant McGregor we're extremely confident our systems and data are protected. The enhanced security (monitoring, phishing tests, training) and auto-elevate for our engineers just work.

They made Cyber Essentials Plus straightforward, and continuous monitoring means renewals aren't a last-minute rush.

They keep us right, proactively flag what matters and deliver on time. The pandemic was the real test: we moved to home working smoothly, proving the setup is robust.

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Gordon McLoughlin

Scotia UK

If what you need is someone who just comes in and fixes stuff when it breaks, there are lots of companies who will do that. Grant McGregor works differently, as a partner. Over the last ten years they've supported us strategically, in procurement, future-proofing, and user education. I would never have understood how crucial a partnership relationship is between a small organisation and its IT service provider if I hadn't worked with them.
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Sonya Johnston

Universities Scotland

We've had Grant McGregor support our IT aspects of our company for several years and the service has delivered more than we expected.  Not only do they continuously monitor our IT security, but they advise on our planned IT upgrades and answer any IT related questions quickly.  They've been especially responsive for our preparing for and attaining the Cyber Essentials security certification, giving us much greater peace of mind and confidence in the IT system that underpins our business.

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Director

Foster Roofing Services

We’d been with the same one-man IT provider for 15 years, but our growth was being held back by his IT support and his skills. Yet we still suffered from the fear of change (better the devil you know?), fear of the unknown, fear of losing the personal service being with a ‘one man band’ type IT provider offers and the fear of becoming ‘just another client’ for a larger IT firm. Once we made the decision to switch IT Provider, our fears disappeared. We're totally confident in Grant McGregor and they handle all our IT issues and developments... if only we'd addressed this sooner!

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Director

Stoane Lighting

Positives: Professionalism, Quality, Responsiveness, Value for Money - We are more than happy to recommend Grant McGregor. They are a fantastic team to work with and have always been extremely helpful, responding very quickly to resolve our IT issues. Downtime is a word we do not use anymore and that is thanks to the full IT Services team at Grant McGregor. Thank you.

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Head of Finance

Specialized Signs

I would definitely go through Grant McGregor instead of trying to do it alone. They make Cyber Essentials efficient, straightforward and stress-free. They answer the technical questions we wouldn't have known ourselves. It's been five-star support.

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Sarah Huxtable

Carnegie Dunfermline Trust

We were previously using another email security solution which required a fair amount of daily input from IT on the management side of things and wasn’t a service we had a lot of confidence in given how critical the service is to business operation. The new Email Security managed IT service we have from Grant McGregor has proven to be excellent – it’s reduced the IT management time to an absolute minimum and has given us absolute confidence that our email delivery is about as safe as it’s possible to be.
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Euan Cowieson

Findlay Irvine

The financial savings we’ve made are certainly important, but they aren’t the biggest or decisive factor in why we’re happy to have made this switch. We are now benefitting from Grant McGregor’s expert knowledge, more secure IT, up-to-date IT systems and all their ongoing advice about the latest technology and information – and we’re getting a much better service too!

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John Wallace

Scott & Fyfe

Always happy to help and support, no matter what the issue is. Friendly service always. Experts in what they do. Awesome team.

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Gail Kelly

Foster Roofing Services

From the outset, we agreed a transparent pricing structure which provided us with an upgrade in IT support and expertise, and whilst we’ve paid a premium for this, there are no hidden extras.  Grant McGregor always exceeds expectations and deal with any query (no matter how seemingly ridiculous – and there have probably been a few in our time) in a quick and sympathetic manner giving real value-for-money.  I’d have no hesitation in recommending Grant McGregor and look forward to many more years of much valued and appreciated IT support from them.

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Finance Manager

Busy B

Excellent service once again from the outstanding team at GM, who set up our new Business Voice phone system for us on schedule and with minimum upheaval. Communications are essential for a membership association like ARMA UK and Grant McGregor have handled all the 'heavy-lifting' for us.

Further, we know that we're fully supported going forward, with solutions just a phone-call away.

Well done!
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CEO

ARMA UK

From Director-level down to technician, we’ve found that all the people at Grant McGregor keep their promises and deliver great value for money. There is no hanging around without access to our systems which means that every minute is productive for us.  We would certainly recommend Grant McGregor to anyone.  Whether it is for a big project like our office move or for an initial overview of a company’s IT requirements without commitment. After years of dreading any problems occurring with our IT we now feel we are in safe hands and that nothing is unfixable.  This gives us great peace of mind. That in itself, for any business regardless of size, can only be a bonus.
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Colin McCurdy

Zenith SAS ltd.

Our Expert Podcast Episode #8:

David Lawrence & Paul Sinclair

What is an IT strategy and do you have one?

Running your business without an IT strategy is like driving a car without a service plan. It might run fine for a while. But eventually, the costs and risks will catch up with you.

 

In the latest episode of The IT Bridge, Grant McGregor directors David Lawrence and Paul Sinclair explain why every organisation, from 5 users to 500, needs a defined IT strategy.

 

We answer the key questions: What is an IT strategy? Why does it matter? And how do you create one that really works?

Empower your business for future-proof excellence.

Talk to a trusted IT support provider in Edinburgh.

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