IT Support That Puts People First
Just as your people are your greatest asset, ours are too. That’s why our team prioritises IT support services that focus on empowering your employees -not just managing technology.
We take a proactive approach, continuously monitoring your systems to resolve IT issues - often before you even notice them - so your business stays productive.
And when your team needs assistance, our experts are ready to listen, support, and get them back to work quickly.
Discover how our people-focused approach can help you unlock the full potential of your team and technology!
Just as your people are your most important asset, so our people are ours. More so, our people recognise this and always prioritise supporting your people and not just their technology or IT devices.
We take a proactive approach, ensuring your vital business systems are able to drive your business forward, by monitoring your devices and solving IT issues, often before you've noticed.
When your people do need support, our expert team is here to listen and to help them get back to work quickly.
Find out first-hand how our people focussed business can help you release the full potential of your people and your technology
Schedule a 15-minute discovery call with our expert IT support services team.
Experience the difference of IT support that prioritises your people - helping your business thrive.
Speak with our team today!
Many IT support providers focus solely on managing devices - not the people using them. While this approach works to a degree, it won’t drive your business forward.
We often hear from businesses whose technology has stagnated because their provider prioritises systems over the people who rely on them every day.
Technical expertise - like replacing a laptop hard drive - is essential, but so is understanding the daily IT helpdesk needs and challenges of your team.
Our approach goes beyond fixing issues. We take the time to understand your business goals, pain points, and aspirations.
Only then can we provide the right technology solutions to reduce frustration, enhance productivity, and keep your people happy.
Our goal is to align your people and technology, enabling them to work in harmony. By maximising the value of your IT devices and empowering your team, we help you unlock the full potential of your investment.
What our customers say
It is a true measure of the Grant McGregor team when a supplier becomes a partner. The team have managed the process of onboarding through to completion of secure IT management in simple, controlled steps. Our greatest thanks to all involved and we look forward to growing our business with a partner we can trust to help us on our way.
Rob Hall
CEO
CEO
eKal Solutions
Essential Resources
If you’re thinking of switching IT support companies, read this guide first
One of the most important relationships your business can make is with its IT partner.
The pandemic has taught that lesson the hard way to many businesses. So much so, we’ve been inundated with new enquiries this last year.
So we wrote this guide to discuss the most common themes. It’s not about us - it’s about all IT companies and the things you should be looking for to ensure a healthy and supportive relationship.
You’ll discover:
- Why you want an IT partner that thinks strategically for you and in your best interests
- The reasons business owners and managers like you switch IT support providers
- How to protect the most important asset your business owns
- And why you should be highly sceptical of all IT support businesses (yes, including us)
Our Expert Knowledge
Published Weekly
Top 10 Ways Microsoft 365 Copilot Empowers Operations Managers
Top 10 Ways Microsoft 365 Copilot Empowers Operations Managers
At Grant McGregor, we are constantly exploring and evaluating a wide range of opportunities to enhance productivity, streamline workflows and foster effective collaboration within our team.
Innovation lies at the heart of our approach, which is why we have embraced transformative technologies such as Microsoft 365 Copilot.
Microsoft to Enforce DMARC: What to Do Before 5 May 2025
Microsoft to Enforce DMARC: What to Do Before 5 May 2025
Microsoft has announced new email security rules that could prevent your business emails from being delivered. Or worse, leave your domain wide open to impersonation.
From 5 May 2025, Microsoft will begin enforcing DMARC, along with SPF and DKIM, for any organisation that sends more than 5,000 emails per day to Microsoft's consumer email services - including Outlook.com, Hotmail and Live.com.
Where Azure Goes Wrong for SMEs (and How to Take Back Control)
Where Azure Goes Wrong for SMEs (and How to Take Back Control)
Microsoft Azure offers flexibility, scalability and access to more than 200 cloud-based tools and solutions. But it also comes with challenges.
Have you ever looked at your Azure invoice and thought, “What am I actually paying for?” If so, it might be time to take a closer look at how your cloud setup is being managed.
Book a 15-minute, no-nonsense discovery
call with one of our expert IT support team.
Find out why IT support that puts your people's needs first is so transformative for your business...
Chat to one of our team today
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