IT Support in Edinburgh
At Grant McGregor, we provide proactive IT solutions and cyber security services that keep your organisation secure, productive and ready to scale.
Our Edinburgh-based team brings over 25 years’ experience, delivering fast, responsive support and a clear, long-term IT strategy.
IT Support Services
in Edinburgh
IT foundations and improvement
Cyber resilience and protection
Scalable, future-ready technology
Edinburgh IT Support Services
People Centric Support
- Dedicated IT support team for your business
- Full system management and administration
- Proactive monitoring, threat prevention and lifecycle management
- Real-time KPI dashboards and customer experience portal
- Regular reviews and performance reporting
- Strategic long-term IT planning and guidance
Enhanced Security Service
- 24/7 monitoring, threat detection and response across devices, email and cloud
- Secure Microsoft 365 access with encrypted connectivity
- Continuous vulnerability scanning and remediation
- Cyber security training and phishing simulations
- Password management and user access control
- Cyber Essentials compliance, policy management and audit
Why Choose Grant McGregor?
At Grant McGregor, we’re a Managed Service Provider based in Edinburgh City Centre.
For over 25 years, we’ve supported organisations across Scotland with secure, reliable and well-managed IT.
We focus on clarity, consistency and long-term stability, keeping your technology secure, efficient and ready as your business grows.
- 25+ years supporting organisations across Edinburgh
- Local IT team with fast onsite and remote response
- Reliable technology that empowers your business
- Clear, long-term IT strategy aligned to your business goals
- Built-in cyber security protecting against modern threats
The Grant McGregor Difference
Discover what sets our IT company apart — a people-first approach, tailored managed IT services and trusted industry credentials designed to help your organisation succeed.
Your Success Drives Us
Delivering IT solutions with a people-first approach, enabling your staff to be the best in what they do.
Customer Experience
Access to our bespoke Customer Experience portal, uniquely tailored to the needs of modern organisations.
Industry Certifications
ISO 27001: 2022 Security, ISO 9001: 2015 Quality and IASME Gold certifications across the entire organisation.
Universities Scotland Case Study
A well-structured and future-ready approach to technology management.
More Case Studies
Speakeasy IT Security Case Study: Cyber Essentials & Renewal
Read Full Case Study
Scotia UK plc Case Study | IT Support & Enhanced Security
Read Full Case Study
Carnegie Trust Case Study | Cyber Essentials Certification
Read Full Case StudyTrusted IT Certifications & Accreditations
Our internationally recognised IT and cyber security certifications, including ISO 27001, Cyber Essentials, and IASME, demonstrate our commitment to secure, reliable and trusted IT services for businesses across all sectors.
ISO 27001 Information Security Management
Internationally recognised certification demonstrating our commitment to data protection and effective risk management.
ISO 9001 Quality Management
Quality management processes ensuring consistent, reliable services with a focus on continual improvement.
IASME Cyber Assurance Level Two
Advanced governance and security controls providing strong cyber assurance for your organisation.
Cyber Essentials Certified
UK government-backed certification promoting strong cyber hygiene and defence against common threats.
Cyber Essentials Plus Certified
Independently tested protection keeping systems resilient against real-world cyber threats.
Cyber Essentials Certification Body
Accredited to certify organisations against the Cyber Essentials standard.
Cyber Essentials Plus Certification Body
Accredited to assess and certify organisations at the highest Cyber Essentials Plus level.
NCSC Assured Service Provider – Cyber Advisor
Officially recognised provider of expert cyber advisory services by the National Cyber Security Centre (NCSC).
Network Group Member
Part of the UK’s leading IT industry collective, recognised for collaboration and service excellence.
ScotlandIS Business Member
Active member of Scotland’s digital technology industry association.
ITMSP Best Practice Charter Enhanced Standard
Demonstrates our adherence to managed service best practices and commitment to excellence.
Cyber and Fraud Centre Scotland – Trusted Partner & Member
Recognised public-sector partner supporting national initiatives in cyber security and fraud prevention.
David Lawrence & Paul Sinclair
25 Years of Grant McGregor: People-First IT Journey
In this special anniversary episode of The IT Bridge, David Lawrence and Paul Sinclair look back on 25 years of Grant McGregor, from a small start-up with a handful of clients to a trusted IT and cyber security partner supporting organisations in Edinburgh and across the UK.
They reflect on how a people-first philosophy, built on relationships and trust, shaped the company’s growth.
From the early days of unreliable servers, manual morning checks and dial-up connections to today’s proactive monitoring, ISO 9001 and ISO 27001 compliance and managed security services, the conversation shows how the industry has evolved while the company’s values have remained unchanged.
FAQs
Answers to common questions about our IT support services in Edinburgh.
Our IT support covers everything your team needs to work efficiently and securely day to day.
This includes IT service desk support, system management, proactive monitoring, security updates, user onboarding and offboarding, and ongoing guidance to keep your technology aligned with your business.
Most support requests are handled straight away through our service desk during working hours. If an onsite visit is needed, our Edinburgh-based team can arrange this as part of your support service.
Yes, we provide onsite IT support across Edinburgh and Scotland. Whether it’s onboarding, a new setup or a project, our Edinburgh-based team can be onsite when needed.
Empower your business for future-proof excellence.
Speak to an Edinburgh-based IT partner.