Bespoke Managed IT Support & Cyber Security Services

IT Support in Edinburgh

At Grant McGregor, we provide proactive IT solutions and cyber security services that keep your organisation secure, productive and ready to scale.

 

Our Edinburgh-based team brings over 25 years’ experience, delivering fast, responsive support and a clear, long-term IT strategy.

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IT Support Services
in Edinburgh

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IT foundations and improvement

Cyber Resilience Icon

Cyber resilience and protection

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Scalable, future-ready technology

 

Edinburgh IT Support Services

People Centric Support

  • Dedicated IT support team for your business
  • Full system management and administration
  • Proactive monitoring, threat prevention and lifecycle management
  • Real-time KPI dashboards and customer experience portal
  • Regular reviews and performance reporting
  • Strategic long-term IT planning and guidance

Enhanced Security Service

  • 24/7 monitoring, threat detection and response across devices, email and cloud
  • Secure Microsoft 365 access with encrypted connectivity
  • Continuous vulnerability scanning and remediation
  • Cyber security training and phishing simulations
  • Password management and user access control
  • Cyber Essentials compliance, policy management and audit

 

IT Support Edinburgh City Centre

Why Choose Grant McGregor?

At Grant McGregor, we’re a Managed Service Provider based in Edinburgh City Centre.

For over 25 years, we’ve supported organisations across Scotland with secure, reliable and well-managed IT.

We focus on clarity, consistency and long-term stability, keeping your technology secure, efficient and ready as your business grows.

  • 25+ years supporting organisations across Edinburgh
  • Local IT team with fast onsite and remote response
  • Reliable technology that empowers your business
  • Clear, long-term IT strategy aligned to your business goals
  • Built-in cyber security protecting against modern threats

The Grant McGregor Difference

Discover what sets our IT company apart — a people-first approach, tailored managed IT services and trusted industry credentials designed to help your organisation succeed.

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Your Success Drives Us

Delivering IT solutions with a people-first approach, enabling your staff to be the best in what they do.

Customer Experience

Customer Experience

Access to our bespoke Customer Experience portal, uniquely tailored to the needs of modern organisations.

Industry Certification Logo

Industry Certifications

ISO 27001: 2022 Security, ISO 9001: 2015 Quality and IASME Gold certifications across the entire organisation. 

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Universities Scotland Case Study

Universities Scotland Case Study

CLIENT Universities Scotland
SERVICE PROVIDED People Centric Support
OUTCOME

A well-structured and future-ready approach to technology management.

Read Full Case Study

More Case Studies

Speakeasy IT Security Case Study: Cyber Essentials & Renewal

Read Full Case Study

Scotia UK plc Case Study | IT Support & Enhanced Security

Read Full Case Study

Carnegie Trust Case Study | Cyber Essentials Certification

Read Full Case Study

Trusted IT Certifications & Accreditations

Our internationally recognised IT and cyber security certifications, including ISO 27001, Cyber Essentials, and IASME, demonstrate our commitment to secure, reliable and trusted IT services for businesses across all sectors.
ISO-27001

ISO 27001 Information Security Management

Internationally recognised certification demonstrating our commitment to data protection and effective risk management.

ISO-9001

ISO 9001 Quality Management

Quality management processes ensuring consistent, reliable services with a focus on continual improvement.

IASME Cyber Assurance Level Two

IASME Cyber Assurance Level Two

Advanced governance and security controls providing strong cyber assurance for your organisation.

Cyber Essentials Certified

Cyber Essentials Certified

UK government-backed certification promoting strong cyber hygiene and defence against common threats.

Cyber Essentials Plus Certified

Cyber Essentials Plus Certified

Independently tested protection keeping systems resilient against real-world cyber threats.

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Cyber Essentials Certification Body

Accredited to certify organisations against the Cyber Essentials standard.

Cyber-Essentials-Plus-Certification-Body

Cyber Essentials Plus Certification Body

Accredited to assess and certify organisations at the highest Cyber Essentials Plus level.

Certified-Cyber-Advisor

NCSC Assured Service Provider – Cyber Advisor

Officially recognised provider of expert cyber advisory services by the National Cyber Security Centre (NCSC).

Network Group

Network Group Member

Part of the UK’s leading IT industry collective, recognised for collaboration and service excellence.

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ScotlandIS Business Member

Active member of Scotland’s digital technology industry association.

ITMSP-best-practice-charter

ITMSP Best Practice Charter Enhanced Standard

Demonstrates our adherence to managed service best practices and commitment to excellence.

Cyber-Fraud-Centre-Scotland

Cyber and Fraud Centre Scotland – Trusted Partner & Member

Recognised public-sector partner supporting national initiatives in cyber security and fraud prevention.

Our Expert Podcast Episode #12

David Lawrence & Paul Sinclair

25 Years of Grant McGregor: People-First IT Journey

In this special anniversary episode of The IT Bridge, David Lawrence and Paul Sinclair look back on 25 years of Grant McGregor, from a small start-up with a handful of clients to a trusted IT and cyber security partner supporting organisations in Edinburgh and across the UK.

 

They reflect on how a people-first philosophy, built on relationships and trust, shaped the company’s growth.

 

From the early days of unreliable servers, manual morning checks and dial-up connections to today’s proactive monitoring, ISO 9001 and ISO 27001 compliance and managed security services, the conversation shows how the industry has evolved while the company’s values have remained unchanged.

What does IT support include?

Our IT support covers everything your team needs to work efficiently and securely day to day.

This includes IT service desk support, system management, proactive monitoring, security updates, user onboarding and offboarding, and ongoing guidance to keep your technology aligned with your business.

How quickly can you respond in Edinburgh?

Most support requests are handled straight away through our service desk during working hours. If an onsite visit is needed, our Edinburgh-based team can arrange this as part of your support service.

Do you offer onsite support?

Yes, we provide onsite IT support across Edinburgh and Scotland. Whether it’s onboarding, a new setup or a project, our Edinburgh-based team can be onsite when needed.

Empower your business for future-proof excellence.

Speak to an Edinburgh-based IT partner.