Our Terms of Business

This page contains links to all of our terms of business. To download the terms click on the required headings below

General Terms and Conditions

Our General Terms and Conditions apply to the supply of all of our goods and services and the supplemental terms apply additionally to each service that is specified on our quotation / order.

Supplementary Terms - Sale of Goods

Our Supplementary terms for the supply of goods, which apply to all purchases of hardware and non-subscription software and rental of equipment

Supplementary Terms - IT Support Services

The Service Schedules for each of our IT Support Services which form part of the Supplementary Terms can be found here:

  • Service Desk
  • Server, Virtual Server and NAS System Monitoring and Management
  • End User Device Monitoring and Management
  • Routine Maintenance
  • Mobile Device Management
  • User Administration
  • Quarterly Business / Technology Review


Supplementary Terms - Subscription Services

These terms apply to our supply of Subscription-Based Services, which include:

  • Microsoft 365
  • Domain Name Registration and SSL Certificates
  • Anti-virus software (subscription)