Grant McGregor News

Is it Time You Outsourced Your IT? (or got a better IT Partner?)

December 11 2017

Technology isn’t the starting point for many small businesses and start-ups – unless technology is your business. In a typical small but growing business, your focus is necessarily on the customer and the product or service you are delivering.

So, how can small business owners recognise the signs that help is required? Or if you’ve already handed over the management of your IT to a third party, how do you know whether they are delivering the best service and value for money?


Embracing Disruptive Technology

December 04 2017

‘Disruptive technology’ refers to technology which significantly alters the way in which a business operates. Many view emerging technology as presenting both opportunities and threats.

Within this article we are going to look at 5 key disruptive technologies, and how in general they might be embraced as a positive, rather than a negative force…


Are You Adequately Testing your Backup and Recovery Plans?

November 20 2017

Sadly, too many UK businesses fail to have adequate disaster recovery plans in place. But, even if you have solid backup and recovery plans, are you sure that they work? How can you improve your routines and test them regularly to make sure they will work to plan when you need them most?


Strategies for Surviving a Cyber Attack

November 13 2017

Another month, another high-profile attack… or so it seems at the moment.  Organisations of all kinds and sizes need to think seriously about cyber security.

As recent incidents at Talk Talk and Equifax demonstrate, poor cyber security and poor incident responses can lead to serious reputational damage.

We look at strategies for surviving a cyber-attack…


How Mobilisation Can Help Empower Your Employees

November 06 2017

The traditional employment model of jobs for life and a 9-5, Mon-Fri has undergone a major shake-up over the last couple of decades. Advances in technology have provided the springboard for mobilisation in a number of ways and we are going to look at some examples…


Trick or Treat? What sort of service do you get from your IT provider?

October 30 2017

Last month we talked about our Customer Satisfaction (CSAT) feedback results – why we have it, what results we’ve been getting and what we can take from it. Earlier this month (October) we received our 1000th piece of customer feedback!

What sort of feedback you would give your current IT service provider? Does their service feel like more of a trick than a treat..?


The Beginner’s Guide to Cloud Security

October 23 2017

As increasing numbers of businesses shift their workloads to the cloud, the security threat we face is changing. Where our data goes, the hackers follow – and now cloud attacks are on the rise.

So how do you keep your data in the cloud secure..?


Protect Your Business from Insider Attacks

October 16 2017

When we discuss cyber-attacks it often refers to those that come from the outside, however, the reality is that insider attacks can be just as disruptive to both business operations, and organisational reputation.

Insider attacks typically lead to corporate data breaches and identifying high risk employees first, and then strategies to reduce the risk, are both important…


Customer Satisfaction (CSAT) Results to date – how do you rate us?

October 05 2017

At Grant McGregor, we have some important company values to ensure a great company culture for our people and so that they deliver a superb level of service to our customers.

As a result, earlier this summer we implemented a new system for garnering Customer Satisfaction (CSAT) feedback…