About Us

Grant McGregor / grɑːnt mækˈgrɛgə / verb The fusion of technology and people.

Whether you need full, outsourced IT management and support
- or if you want specific help to complement your internal IT team -
we help to make your technology and your people work in harmony.

Our Purpose

is enabling people to thrive by creating better, safer places for them to work.

Our Mission

is to deliver world-class Technology support, advice and services - affordably!

Our Values

Accountability

Commitment

Education

Understanding

Innovation

Teamwork

Quality

Integrity

Your People

Every day, your people are striving to do their best work for your business to achieve your mission, and to meet your business goals. And today in any business, technology plays such a huge part. Yet your people don’t want the headaches that can go with implementing, managing and securing the IT that enables them to thrive. That’s where our people come in…

Our People

Established in 2000, Grant McGregor is a multi-award winning Managed IT Service Provider (MSP) with over 20 years’ experience in delivering world-class IT Support and technology solutions. Grant McGregor is a profitable, viable mature business. Our team consists of experienced and knowledgeable technology people that truly care about your business. And our core values help us to always do what’s right for your people.

This people-first approach has led us to be
ranked #167 in the top 501 MSPs around the globe,
placed at #13 in the UK and #1 in Scotland.

This people-first approach has led us to be ranked #167 in the top 501 MSPs around the globe, placed at #13 in the UK and #1 in Scotland.

Why you're looking for people like us...

poor_it_service@3x

Poor IT
Service?

Are you being let down too often
by your current IT provider?

They don’t offer the range of
services you need or you’re not
getting value for your money?

Perhaps you feel they no
longer have your best
interests at heart?

productivity_issues@3x

Productivity
Issues?

Have you got a vision for your
growth and profitability, but your IT
is holding you back?

You and your people can’t do
what you do best
... and you know it!

You’re just not sure
where to turn?

it_security_worries@3x

IT Security
Worries?

Are you worried about
your IT security?

You’re aware of the growing risks
of cyber crime and want to protect
your business...

... but you don’t know
where to start ...
or whose advice to trust?

What we offer people like you

It can be difficult to differentiate one company from another in any marketplace. 

That’s especially true with all the mystery and jargon surrounding IT companies. 

Again, that’s why we put people at the heart of our business. 

Alone each of these aspects of our service are not necessarily stand out,
but in combination they offer something quite refreshing and unique.

It can be difficult to differentiate one company from another in any marketplace. 

That’s especially true with all the mystery and jargon surrounding IT companies. 

Again, that’s why we put people at the heart of our business. 

Alone each of these aspects of our service are not necessarily stand out, but in combination they offer something quite refreshing and unique.

EARN TRUST

We’ll work to earn and keep your
trust, by always thinking like you
and acting in your best interests.

Our key goal will be to
simplify and de-stress
your whole IT experience.

WORK EFFICIENTLY

We’ll work to keep your IT running
smoothly for you 100% of the time.

When you do need help,
we’ll deliver high-touch, quick access
support and strive for
rapid resolution, first time.

PEOPLE COME FIRST

We’ll put your people first by
investing in and training our
people to truly care about yours.

Our ‘commitment to care’
means our people won’t
be happy until yours are.

Our Core Services

The Results We Deliver

happiness

0%

happiness factor
people_supported

0

people supported
tickets_opened

0

tickets opened
issues_solved

0%

issues solved in
less than 1 hour
calls_resolved

0%

calls resolved
same day
resolved_in_sla

0%

resolved within
SLA time

Statistics gathered between 1st January 2020 and 31st December 2020

Helping your people to thrive

Leading with Security and Compliance

Our approach to - and discipline with - IT security directly impacts your security and reputation. Choosing who to work with for IT & Security should be your number one entry on your risk register.

Grant McGregor has been an IASME Gold Accredited Cyber Essentials Certification body since 2016 and we take our own security as seriously as we do for our clients. As a very early adopter of the CE scheme, we have a long-standing relationship with IASME & NCSC and have helped nearly 100 different organisations achieve the Cyber Essentials certification.

We are Cyber Essentials Plus certified (externally audited, that means we’ve been rigorously verified) and IASME Gold Audited accredited  (also rigorously, externally audited) for our standards & security policies, processes, procedures, and practice.

Focused Teams

Our company has distinct and separate teams for Business As Usual IT Support, Professional/Technical Services, Consultancy and Cyber Services. So, you can be assured that whoever you are dealing with, will be 100% focussed on the task they’re working on - not trying to handle a support call whilst installing a firewall or sending invoices.

We currently have 17 full-time employees with 5 operations & admin staff and 12 technical staff - 6 of whom are dedicated to the Helpdesk/Business As Usual IT Support team.

Track Record of Trust

Our track record is one of trust right through our supply chains. We partner with trusted vendors that allow us to deliver world class services and to make sure that your infrastructure Is proactively protected, 24x7x365.

Finally, we’re not afraid to challenge and educate - we don’t stop at just supporting and maintaining your systems. We work with your team to future-proof your organisation to develop your IT in line with your changing needs and to educate you on the latest IT opportunities and threats.

I am more than happy to recommend Grant McGregor ... since they have taken control of IT systems we have had far, far less issues and downtime and any issues that there have been, [are] dealt with quickly and professionally!

Graham Sim

Specialized Signs

[Grant McGregor’s] services are exceptionally good value for money… I can verify that Grant McGregor provides a truly professional IT service with no nonsense all at an excellent price.

Maureen Douglas

Forster Group

I am more than happy to recommend Grant McGregor ... since they have taken control of IT systems we have had far, far less issues and downtime and any issues that there have been, [are] dealt with quickly and professionally!

Graham Sim

Specialized Signs

[Grant McGregor’s] services are exceptionally good value for money… I can verify that Grant McGregor provides a truly professional IT service with no nonsense all at an excellent price.

Maureen Douglas

Forster Group

Our Locations

EDINBURGH

The Merchants' Hall 
22 Hanover Street 
Edinburgh 
EH2 2EP

DUNDEE

The Flour Mill
34 Commercial Street
Dundee
DD1 3EJ

Take the first step toward the Grant McGregor difference. Get in touch today.