---
title: Learn More About Our Team & Values | Grant McGregor
description: Meet the team at Grant McGregor and explore our dedication to offering professional IT support and consultancy that drives business growth!
image: https://grantmcgregor.co.uk/hubfs/Website-Assets/1MB-photos/edinburgh-team-directors-outdoor-edinburgh-3.jpg
---
[](https://www.grantmcgregor.co.uk/)
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- [Our Story](https://grantmcgregor.co.uk/about-us/our-story)
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- [Home](https://grantmcgregor.co.uk/)
- About Us
- [Our Story](https://grantmcgregor.co.uk/about-us/our-story)
- [Meet the Team](https://grantmcgregor.co.uk/about-us/meet-the-team)
- [Certifications](https://grantmcgregor.co.uk/about-us/certifications)
- [Careers](https://grantmcgregor.co.uk/about-us/careers)
- IT Support Services
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- [Enhanced Security Service](https://grantmcgregor.co.uk/it-support-services/enhanced-security-service)
- Professional IT Services
- [Professional IT Services](https://grantmcgregor.co.uk/professional-it-services)
- [Microsoft 365](https://grantmcgregor.co.uk/professional-it-services/microsoft-365-business-premium)
- [Microsoft Copilot](https://grantmcgregor.co.uk/professional-it-services/microsoft-365-copilot)
- [AI Adoption Services](https://grantmcgregor.co.uk/ai-adoption-services)
- [Microsoft Azure](https://grantmcgregor.co.uk/professional-it-services/microsoft-azure)
- [MDR](https://blog.grantmcgregor.co.uk/mdr-vs-soc-cyber-security-defence)
- [Microsoft Teams Phone](https://grantmcgregor.co.uk/professional-it-services/microsoft-teams-phone)
- [KnowBe4](https://grantmcgregor.co.uk/professional-it-services/knowbe4)
- [DMARC](https://grantmcgregor.co.uk/professional-it-services/dmarc)
- [Enclave Networks](https://grantmcgregor.co.uk/professional-it-services/enclave-networks)
- [Cyber Security](https://grantmcgregor.co.uk/cyber-security)
- Knowledge Hub
- [Case Studies](https://grantmcgregor.co.uk/knowledge-hub/case-studies)
- [Testimonials](https://grantmcgregor.co.uk/knowledge-hub/success-stories)
- [Blog](https://grantmcgregor.co.uk/knowledge-hub/blog)
- [Podcast](https://grantmcgregor.co.uk/knowledge-hub/podcast)
- [Client Area](https://grantmcgregor.co.uk/client-area)
- [Contact us](https://grantmcgregor.co.uk/contact-us)
[Contact Us](https://grantmcgregor.co.uk/contact-us)
[Home](https://grantmcgregor.co.uk/) / About Us / Our Story
# Inspired by People. Driven by Values. Empowered by Technology.
From day one, Grant McGregor was founded on a simple idea: to put people first. Our story is rooted in relationships and shaped by trust. We’re guided by the belief that technology should always serve the people who use it.
David and Jon, 2012
## Our **Story**
Grant McGregor was founded in 2000 by David Lawrence and Jon Towers, two IT professionals committed to putting people back at the heart of technology.
They envisioned something different from what they experienced in their previous roles: a people-first, value-led IT partner that would prioritise long-term relationships and deliver genuine value, helping organisations thrive through better technology. This vision came to life in their Edinburgh City Centre office.
Paul Sinclair was one of the first to join the team. Paul has grown with the business, progressing to the role of Head of Compliance & Customer Experience and Director. His strong relationships with our clients and practical understanding of their needs are key to delivering the consistent, high-quality service our clients rely on.
From day one, their focus was on building strong, lasting relationships and delivering exceptional value. Their goal was never to be the biggest, but to be the best.
Our name, Grant McGregor, taken from our founders' mothers' maiden names, speaks to the trust, care and family values at the heart of every relationship we build.
In December 2022 Jon retired, leaving behind a legacy of integrity and warmth.
## Where We Are **Today**
Today, 25 years later, Grant McGregor has grown into a multi-award-winning managed service provider, trusted by over 125 successful organisations across Edinburgh and the UK.
Our leadership team – Paul Sinclair (Head of Compliance & Customer Experience and Director), Katerina Konstantinou (Operations, Quality & People Manager) and Doug Davey (Head of Services and Technology) – is guided by founder David Lawrence, who continues to lead the organisation with clear strategic vision, a strong focus on customer service and a long-term commitment to building trusted IT partnerships.
As your local IT partner in the heart of Edinburgh, we're always here to support you – just a phone call or visit away. Our office is located on Hanover Street, just around the corner from Princess Street and Rose Street.
## What Makes Us **Who We Are**
Our approach is founded on accountability, a deep understanding of the people we support, continuous innovation and a focus on quality in everything we do.
For us, it has always been about people. People make everything possible.
**Our Vision**
Empowering people through confident use of technology.
**Our Mission**
Supporting people through innovative IT solutions, exceptional service and trusted advice.
## The Principles Behind Everything We Do
Our core values shape the way we work, support people and build lasting partnerships.
### Accountability
We say what we are going to do and do what we say. We deliver our promises.
### Understanding
We listen first to truly understand our customers’ needs before recommending appropriate solutions.
### Quality
We provide solutions and unmatched service that, together, deliver an advantage to our customers.
### Innovation
We will never be happy with the status quo, constantly seeking to improve ourselves and the technology we recommend to our customers.
## Delivered for People. Powered by People.
With dedicated teams across IT support, professional services, consultancy and cyber security, you’ll always speak to someone who understands your setup and your needs.
We deliver reliable IT solutions tailored to your environment*.* From smooth IT provider transitions to everyday support, our processes are rooted in long-term strategy.
**We Listen First, Then Act.**
Your people work best when supported by dedicated technology. Through proactive monitoring and expert guidance, we ensure the security of your systems and empower your people.
Behind every solution we deliver, is a lasting commitment to the people who rely on it.
## The Grant McGregor Difference
We believe that great partnerships are built on clarity, care and shared goals. The right IT partner provides valuable insight, offers consistency and takes a long-term view.
### Your Success Drives Us
Delivering IT solutions with a people-first approach.
### Bespoke Customer Experience
Access to our bespoke Customer Experience system, uniquely tailored to the needs of modern organisations.
### Industry Certifications
ISO 27001: 2022 Security,
ISO 9001: 2015 Quality and IASME Gold certifications across the entire organisation.
When you work with us, you gain a partner who listens, cares and responds.
## Ready to elevate your business with proven IT expertise?
Let’s talk about how people-focused technology can help your business grow.
[Start a Conversation](https://grantmcgregor.co.uk/contact-us)
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- [Contact us](https://grantmcgregor.co.uk/contact-us)
Services
- [People Centric Support](https://grantmcgregor.co.uk/it-support-services/people-centric-support)
- [Enhanced Security Service](https://grantmcgregor.co.uk/it-support-services/enhanced-security-service)
- [Professional IT Services](https://grantmcgregor.co.uk/professional-it-services)
- [Cyber Security](https://grantmcgregor.co.uk/cyber-security)
Edinburgh – Chesterfield
[0131 603 7910](tel:+441316037910)
[info@grantmcgregor.co.uk](mailto:info@grantmcgregor.co.uk)
**Main Office:**
The Merchants' Hall,
22 Hanover St,
Edinburgh EH2 2EP
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