Our Terms of Business
This page contains links to all of our terms of business.
To download the terms click on the required headings below
To download the terms click on the required headings below
General Terms and Conditions
Published:
24/3/25
Archive:
Our General Terms and Conditions apply to the supply of all of our goods and services and the supplemental terms apply additionally to each service that is specified on our quotation / order.
Supplementary Terms - Sale of Goods
Published:
2/3/21
Archive:
None
Our Supplementary terms for the supply of goods, which apply to all purchases of hardware and non-subscription software and rental of equipment
Supplementary Terms - IT Support Services
Published:
13/3/25
The Service Schedules for each of our IT Support Services which form part of the Supplementary Terms can be found here:
- Service Desk
- Server, Virtual Server and NAS System Monitoring and Management
- End User Device Monitoring and Management
- Routine Maintenance
- Mobile Device Management
- User Administration
- Quarterly Business / Technology Review
Supplementary Terms - Subscription Services
Published:
3/12/21
Archive:
These terms apply to our supply of Subscription-Based Services, which include:
- Microsoft 365
- Domain Name Registration and SSL Certificates
- Anti-virus software (subscription)
Supplementary Terms - IT Pro Services
Published:
2/3/21
Archive:
None
These terms apply to our supply of IT Pro Services.
Supplementary Terms - Video Training Services
Published:
2/3/21
Archive:
None
These terms apply to our supply of video training services.
Awards and Accreditations
50 Best Managed IT Companies, UK
For the 4th year running in 2023 we were recognised as one of the 50 Best Managed IT Companies in the UK based on a rigorous assessment of our business practices and operational delivery.
IASME Gold Certification
Grant McGregor Ltd is an IASME-accredited Certification Body to conduct assessments and certifications for the IASME Gold IT Governance and Security compliance standard in the UK.
MSP501 2024 Winner
Grant McGregor Ltd ranked #1 in Scotland, #13 in the UK and the EMEA region, and #231 globally in the prestigious 2024 Channel Futures MSP 501 rankings.
Network Group
Awards Finalist 2021
Placed in the Top 5 of 85+ leading Managed IT Support companies across the whole of the UK in 2021, this accolade demonstrates our commitment to service quality & customer experience.
Cyber Essentials
Since 2016, we have served as an IASME-accredited Certification Body to conduct assessments and certifications for the Cyber Essentials / Plus IT Security compliance standards in the UK.
Microsoft
Gold Partner
A long-standing and expert Microsoft Certified Partner with special emphasis, skills, and experience with Microsoft Cloud solutions: Office 365, SharePoint, Teams, InTune, & Teams Voice.
Network Group
Member
As a long-serving member of UK IT Services body, Network Group, we have an unrivalled peer group to call upon plus stronger relationships with IT vendors, and enhanced buying power.
CompTIA Member
We are proud to be a Technology Service Provider (TSP) member of the UK IT Industry body CompTIA which offers us a wealth of resources to maintain our learning and drive development.
CFCS and Police Scotland Trusted Partner
As an original Trusted Partner member of the Cyber & Fraud Centre Scotland, we conduct IT security reviews and provide appropriate recommendations for Small & Medium Businesses in Scotland.
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Cyber Essentials
Plus
Over and above the Cyber Essentials certification, we are independently tested and verified annually by a 3rd Party that our IT security measures & processes are robust & follow best practice.
Cyber Essentials
Grant McGregor has successfully certified our entire company to the UK Cyber Essentials IT security standard to demonstrate our 100% commitment to our own, and our clients’, IT security.
Cyber Essentials
Plus
Over and above the Cyber Essentials certification, we are independently tested and verified annually by a 3rd Party that our IT security measures & processes are robust & follow best practice.
IASME Governance Audited
Our Edinburgh based IT Company has been awarded ‘IASME Governance Gold Audited’ having been stringently assessed by an independent party to achieve this gold standard in IT security.
Cert No. 23676-QMS-001
Cert No. 23676-ISMS-001
